Our Services

Tech Wave’s senior team has spent years marshaling the experience and expertise to deliver consistent and exemplary results for its clients. In today's information age your computer network is the nerve system of your business. So let us help make your business faster, smarter, better! Please call us (617-541-8324) to setup a free consultation.

It is said that the only constant is change and therefore the key to sustained excellence is flexibility. That's why flexibility is a key feature of the Tech Wave approach. Each of our network service engagements begins with an initial client consultation, in which we discuss your specific goals and challenges and design a tailor-made solution. We individually manage each of our clients' needs, working diligently with both the executives and operational staff to provide our customers with a customized network system that is adequate for the current needs and fully scalable/upgradeable for future growth.

Tech Wave remains at the cutting edge of technology. Below is an overview of our implementation process along with some additional services. 

We provide 24-hour, 7-day-a-week service including weekends and holidays. Service contracts are also available.

FOUR STEP SUCCESS PLAN
We use a four step strategy which has never failed us and causes all of our network system installations and upgrades to happen with little to zero complications or downtime.

TECHPLAN (STEP ONE): 
We perform an in-depth analysis of the current network infrastructure and/or listen to our customer's end result ideals. We then offer the customer suggestions and recoup feedback, so that they are involved in every phase of the planning. A detailed proposal of the network design, including a graphical portion (for those non-technical customers), equipment costs, and expected man hours is provided to the client. 

Tech Wave concentrates on providing a reliable, customized network and one that is very cost effective. As an Authorized HP Reseller and an Ingram Micro customer we can offer prices way below the competition for all office equipment. We seek to align your network infrastructure to your business objectives.

TECHBUILD (STEP TWO):
With Tech Wave's highly trained network technicians on the job you can be assured that quality technical and customer service is our priority. This is a part of the TechVANTAGE Solutions. We are a one-stop shop, network cabling/wiring, PC and Operating System configurations, Server setup, Domain initialization, Automated backups and NAS Devices.  Name it and we provide it at a high level of expertise and experience--everything regarding getting your network up and running.

TECHSECURE (STEP THREE):
The step prior to the new system going on-line is very critical and involves securing the network. We implement the latest technologies in securing our networks. We have managed different areas of security for various size companies, large corporations with over 130K users to small legal firms with 5-8 users. To us, it does not matter the size of the company because we place the same emphasis on security knowing that everyone's data is important. We have strict security standards and procedures, which we follow very carefully to ensure network protection.

We use quality software and hardware to assist in mitigating risk and reducing vulnerabilities in combination with strict security standards and procedures. 

TECHMANAGE (STEP FOUR):
When we advance to this stage of the process your employees should be at their most productive. One of the many joys of utilizing a secure, efficient network system is that you may now focus primarily on maintaining and building your business. 

Tech Wave will provide daily, weekly or monthly statistics on your company's network. We highlight certain trends and will continue to tweak your network to accommodate your business demands. You will also receive Tech Wave's high quality of support in continuing to ensure a safe network. No need to worry about operating system updates, software updates, and equipment firmware updates. We cover the entire spectrum of your company's network.

SPAM: annoying, Tech Wave can combat this problem for you 
SPYWARE: can be dangerous and may cause your systems to operate sluggishly, no worries Tech Wave can help!
INTRUDERS/HACKERS: Tech Wave uses the latest technology against those malicious foes.

One thing we know that can upset a client is late service. We strive to provide extremely timely service to every client. Tech Wave wants each client to feel as though they are our number one (#1) client. Try Tech Wave today and focus on your business and leave the technical to us.


VPN & REMOTE ACCESS 
The Federal Government has passed legislation giving companies, particularly those in busy, congested cities, financial incentives for encouraging telecommuting. The International Telework Association and Council estimates that 31 million people work at home for an employer.* With telecommuting on the rise, offering your workers the option to work from alternate office sites or from home will help you improve productivity, attract and maintain a quality workforce, and boost employee satisfaction.

Experience the freedom and efficiency of a Virtual Office. With Tech Wave's secure dial-up or Internet-based remote access systems, you and your staff can access your network from any location. Remote access enables you to leverage the full capabilities of your office from anywhere in the world. Connect seamlessly to files on a network server, shared resources on a workstation, network printers, the internet, e-mail and more. Recent innovations even allow us to emulate your office machine's desktop, resources and peripherals. The possibilities are endless.